Our escrow assistant is responsible for pre-closing matters. S/He works all parties to acquire, analyze, and organize all necessary documents needed to process the closing.
DUTIES & RESPONSIBILITIES
Opens escrows within 24 hours and ensures customers receive copies the same day
Assists in processing files with a high degree of quality, including funding/balancing, figuring, clearing prelims, and signing clients
Orders all necessary documents to close files escrows in a timely manner (i.e., demands, loan documents, and insurance)
Maintains electronic records, via Operating system, of communication with all partners involved in transactions
Follows company standards and practices, assuring compliance with the TA Way, when processing transactions, as well as applicable state laws and guidelines
Proactively informs escrow officers of any missing items or problems relevant to closing
Deposits any funds required by buyers and sellers of each escrow within 24 hours of receipt
Returns all calls, voicemails, and emails in a timely manner
Performs other duties as assigned by supervisor
Adheres to company policies and guidelines
Requirements
High School Diploma required.
Minimum one (1) year of experience as an escrow assistant or two (2) years of experience in loan processing is preferred.
Notary preferred.
Understands escrow standards, title clearance, real estate regulations and guidelines, and document preparation.
Comprehends pay off per diems, tax prorations, interest, and the like.
Understands lender documents and recordings.
Is pleasant, courteous, and professional when dealing with internal and external customers or clients; treats others with honesty, fairness, and respect; displays a professional demeanor
Displays a willingness to work hard and seek out new challenges
Plans and prioritizes work to manage time effectively and accomplishes assigned tasks
Demonstrates critical thinking skills to solve problems
Demonstrates the ability to work effectively with others
Uses information technology, title software and related applications to convey and retrieve information